STORE CLOSURES: We will be closed for some Holidays so our team can spend time with friends and family. Thank you for your understanding and patience around these days while we do our best to get orders out!
-November 23-24 (Thurs-Fri)
-December 25 (Monday)
-January 1 (Monday)
SHIPPING CARRIER DELAYS: Throughout the holiday season and even in the weeks after, please expect shipping delays from the carriers. Historically, all carriers experience a massive increase in shipments and delivery times are slower. We have seen USPS affected the most by this, frequently seeing delays of a few days to a few weeks, and a higher percentage of missing packages. We're bummed and disappointed when packages don't arrive timely, but unfortunately once the package leaves our hands, we can't do much else to make it arrive faster. FedEx and UPS may still see delays, we find their speed and accuracy to be better than USPS throughout the year, and especially during the holiday season.
USPS: We will NOT be providing any refunds or support to track down packages sent by USPS Ground Advantage (USA or International) or USPS Priority. We don't have any additional leverage to track down your package other than the tracking number provided. Please fill out the Missing Mail form on their website. Sometimes this helps get the package moving faster.
Thanks for your patience and understanding. Happy holidays!